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“I am extremely impressed with our overall experience at Bay Ship & Yacht. Many service providers strive for 110% effort. You guys hit 160%!! Every person in each department I encountered during our stay was courteous, helpful and experts in their discipline. I would like to make a special mention regarding the high caliber of professionals I encountered in your engineering department. The entire team took a personal interest in the design obstacles I was encountering with Locura and offered constructive ideas, solutions and guidance. I'm grateful for their advice.
I intend to inform my professional peers and yacht owners about the unparalleled service I experienced with everyone in your company. My yearning is for the open ocean, but I’m looking forward to my return to Bay Ship & Yacht.” Joe Lacey Captain, S/Y Locura "We brought M.Y. BOADICEA to Bay Ship & Yacht for major engineering work to her controlled pitch propeller, as well as an underwater hull prep & paint. The Bay Ship staff accomplished the work in their floating dry dock, and was very professional and conscious of our needs throughout the project, including the tight time constraint our crew was under. Their skilled workforce did an outstanding job, and got us back in the water and on our way ahead of schedule.”
Captain Christopher Russell, “M.Y. BOADICEA” (232-foot superyacht) “To all the staff at Bay-Ship & Yacht,
It was a pleasure working with you all and we hope to see you again soon. Many thanks for the works carried out and a special thanks to Skye for making sure it all happened.” Othmar Hehli Senior Director, Yacht Operations, Vulcan Inc. “M/Y MÉDUSE” (200-foot superyacht) “I would like to take this opportunity to acknowledge the excellent service and handling we experienced in your yard as we underwent the repairs, inspections and preparations for our five-year Lloyd’s Survey. From the moment your account manager greeted me and my crew and helped us get settled in we realized the commitment to customer service your employees strive for.”
Chris Ellison Captain, Invader Codecasa (50-meter superyacht) Dear Eric,
I wish to thank you and the entire Bay Ship & Yacht team that made our recent maintenance period such a successful one. It is fantastic to see the professionalism and hard work ethic throughout the company that is not too common these days. There is clearly a lot of thought and planning that goes in prior to a yacht’s arrival. It can be said that you and the Bay Ship & Yacht team “work smart”, completing our work list on time and budget. I would not hesitate in recommending Bay Ship & Yacht to other potential clients and hope to return in the not too distant future. Thank you ever so much, Captain Ben Turner Time For Us, (50-meter superyacht) |
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2900 Main Street #2100 | Alameda, CA 94501 | 510-337-9122 | fax: 510-337-0154
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© 2013 Bay Ship & Yacht Co.
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